MosaSeries 2 – Overview

Once your subscription and payment have been confirmed, you’ll have access to all of our exclusive content. Using one of the following browsers, you can start practicing the language of your choice straight away:
Google Chrome, Safari (on a Mac), Firefox, Microsoft Edge, Brave, Chromium, Chrome Beta, SlimJet, Opera, or Vivaldi

Of course! All you need is an internet connection and a computer (PC, Mac or other), tablet (iPad, Android, etc.), or smartphone (iPhone, Android or other).

However, some parts of the site (e.g. the MosaLingua apps) only work with the following browsers :
Google Chrome, Safari (on a Mac), Firefox, Microsoft Edge, Brave, Chromium, Chrome Beta, SlimJet, Opéra, or Vivaldi

You can download the mobile app for free here on Android and here on Apple.

Of course you can! The great thing about our methods is that you are in the driver’s seat: you can start whenever you are ready, whether that means next week or two months from now.

We know that our users have very different needs and schedules, which is why we develop programs and lessons that can be easily adapted to your pace. Use your log-in information to access your profile and courses anytime and anywhere.

Unlike language learning programs that are limited by time or geographical location, our products are designed to be as flexible and practical as possible! After all, we create them with you in mind!

Yes, your payment is 100% safe.

See the little green padlock next to the web address on this page (upper lefthand corner)? That means that this page is secure (“https” is a security protocol used by many websites, including banks, to encrypt information).

We also use Stripe and PayPal for an additional layer of security. These are two of the most well-known and widely-trusted platforms for online payment (all transactions are encrypted and protected for buyer protection).

We take your safety very seriously, and your trust is of the utmost importance to us.

We know that you’ll love and improve with our product. But if for whatever reason you don’t want to continue with MosaSeries within the first 30 days after your purchase, we’ll give you your money back, no strings attached. That has been our refund policy since our inception in 2009. If you aren’t satisfied, we don’t want your money.

And that’s not all. We’re so confident that our method works that we guarantee you’ll make measurable progress with it! If by the end of the program you still aren’t able to understand the final episode, which is similar to a TV series at normal speaking speed, we’ll give you your money back (results guaranteed – 6 months).

Making the decision to learn a new language is making the decision to invest in yourself. This kind of investment will never lose value and no one can take it away from you.

Knowing a foreign language can be incredibly beneficial, helping you get a higher paying job or haggle for a better price on your next trip abroad. That means that your investment will likely pay for itself sooner rather than later!

What are your other options? Textbooks that will just gather dust? Or an inconvenient language class in your town? Not to mention what a private tutor would cost you… And it’s also highly unlikely that any of these options use techniques based on the latest scientific discoveries in the field of education.

We think that our price is fair, based on all of the content this program offers and the results we guarantee.

It will take you at least 3 months to finish all 24 episodes (24 episodes, 2 episodes per week).

If you want to finish at this pace, you’ll need to commit to about 10 minutes a day of active work and 5 minutes of passive listening, which is a relaxing activity that you can do while you multitask. Of course, depending on your availabilities, you can take as much time as you need to complete the program; our system easily adapts to your unique schedule. For true beginners, or people who don’t have much free time on their hands, we recommend spreading it out over 6 months.

So, no excuses! No matter how busy we are, everyone can spare 15 minutes a day, especially for a good cause.

You’re in the right place! This program was designed specifically for people who need to build their confidence as well as their Spanish language skills. Each episode builds on what you’ve already learned, and if you follow the steps of our method carefully, even people who have zero knowledge of the language can succeed.

We know from experience that no one is “bad at languages.” There are only bad methods (or at least ones that don’t work for everyone). And it isn’t your fault that your education system failed you.

Don’t forget that if you do decide it isn’t right for you, you can always email us to ask for a refund.

MosaSeries and MosaLingua Premium (Web & Mobile) go hand in hand; you need MosaLingua Premium (Web & Mobile) to complete all of the MosaSeries exercises, so access to this platform is included in the package for new clients. 

“But what if I’m already subscribed to MosaLingua Premium (Web & Mobile)?”

No problem, existing users get a discounted price on MosaSeries for that very reason.

All you have to do to get the discounted rate is log into your MosaLingua Premium (Web & Mobile) account, then come back to this page. Once you’ve selected a course, the price shown will reflect the discount for existing MosaLingua Premium (Web & Mobile) users.

30-day “Satisfied or Your Money Back” guarantee

We offer a 30-day “satisfied or your money back” guarantee. Your satisfaction is of the utmost importance to us. If for any reason you aren’t enjoying your purchase, we don’t want your money. A simple email to refund@mosalingua.com (or via the contact form that’s on every page) is enough to cancel your purchase and begin the refund process. It’s as easy as that, no strings attached.

Canceling automatic payments

If you’ve chosen to pay for the course in several installments and you cancel a payment (or if your payment method stops working), you will lose access to the course and your sessions with our teachers. Once we receive your late payments, we’ll reinstate your rights.

6-month “Progress or Your Money Back” guarantee

We are so confident that our course works, we guarantee you’ll achieve satisfying results. So, if you’re not happy with the progress you’ve made after 6 months of training, we don’t want your money. But it’s not magic, and you’ll have to keep up your end of the bargain by practicing regularly, trying the exercises we suggest, and contacting us if you’re having problems. Before we can issue you a refund, we’ll check to see if you have:
Worked on the course and in the app on a regular basis. We’ll check your app statistics and how much time you’ve spent logged into academy.mosalingua.com;
Learned at least 70% of the suggested flashcards from the course and reviewed each one at least 5 times, according to your app stats;
Frequently shared your progress and the issues you’ve encountered in the comments section of each module. It’s very hard for us to help you if we don’t know you’re struggling!
Shown proof that you’ve tried at least 1 exercise or taken our advice (e.g. you’ve written your personalized script);
Completed all of the modules (we’ll check the date that you visited each page and how long you spent on it).

If you have been actively working on the course, you should have no trouble meeting these criteria.

Because user accounts include information about your individual progress, it’s not possible to share access between multiple learners. This is true of all our language courses, where one user account = one person.

If you’re looking for a way to obtain additional user accounts for different members of your family, please contact us and we can discuss possible solutions.

If you’ve downloaded the mobile app, this doesn’t automatically create an account on the website.
When signing up, you’ll need to create a new account with the same email address you have for the mobile app. This way, you’ll be able to synchronize your progress.

For MosaLingua Premium (Web & Mobile), you can test the platform for 15 days for free. After this period, you will pay the price shown below the confirmation button.

If you do not wish to prolong your access after the first 15 days, you can cancel your trial by clicking on the “cancel” link found on your profile page. You can ask for a refund within the following 30 days by simply emailing us if you are unhappy with the service.

If you are happy with it (and we think you will be!) you will get one year of access. Your yearly subscription will be renewed for continual access, however you can stop the automatic renewal at any time.

We have decided to use PayPal and Stripe for security reasons, as they are among the most renowned and safe companies for online payment of digital products.

Some banks may charge additional fees, depending on currency, geographical location of the transaction, and your pricing conditions.

While our trial is indeed free, we request your payment details for a number of reasons:

• We want to prevent people from abusing the system and starting a new free trial every 15 days.
• We don’t want your learning flow to be interrupted after the first 15 days.
• We prefer to limit subscriptions to people who are serious about the course (it costs us time and money to provide the free trial).

Don’t worry:

• You can cancel your trial period at any time by simply clicking the “Cancel” button on your profile (no charges at all).
• If you forget to cancel, you can ask for a full refund during the first 30 days.
• We do not have access to your credit card details and we cannot store them (it’s all managed by Stripe and PayPal, two extremely safe payment platforms).
• You will not be charged during the trial period. The trial is genuinely free, and your payment method will only be charged if you decide to continue using our services after the trial ends.

Yes! You can choose the currency that suits you best at checkout.

We currently accept USD (U.S. dollars), EUR (euros), BRL (Brazilian reais), GBP (British pounds), and CAD (Canadian dollars) — simply select your preferred currency before completing your purchase.